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MAG Maintenance Technologies Extends Comprehensive Machine Support Programs to Europe

September 17, 2007 - MAG Maintenance Technologies Europe was introduced to European manufacturers at EMO Hanover 2007, at stand A36, Hall 12. Maintenance Technologies operates major hubs in the United States, Germany, China, and Brazil.

The company is positioned to be a single source for productivity enhancements, along with core contract maintenance services, to operators of any of over 50 machine tool brands and the manufacturing industry worldwide.

The aim of MAG Maintenance Technologies in Europe is to take over the full logistics of operating a machine tool including consumables (such as coolant), tooling, software and maintenance. The company can take responsibility for ensuring that a machine is optimally calibrated and serviced throughout its entire lifecycle. The service package even includes a system for returning machines to MAG Maintenance Technologies when the time comes to acquire a new one.

John Boyd“Managing and maintaining a machine takes up a lot of time and energy, which would be better spent on one’s own production process,” said John Boyd, Managing Director of MAG Maintenance Technologies Europe. This type of service package is unusual in Europe; MAG has been employing a similar approach in the U.S. and has been very successful with it.

It’s not just users of MAG IAS machines who can use this service, but also companies that operate machines from other manufacturers. “We have spare parts for 50 different machine brands at our central warehouse. We can send off 90% of the spare parts on the day of ordering,” said Boyd about the high level of readiness to deliver.

“We approach the production machine holistically.  We examine the environment very closely and offer various options for optimization.  We also consider one of the most important factors of production – the people working with the machine,” Boyd continued, referring to different educational courses that are offered.

MAG Maintenance Technologies now has over 600 service employees throughout the world. Also see www.mag.ias.com.  Press contact in North America:  Dave Schmidt, david@smith-winchester.com 248.352.3333.





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